1.     These Terms and Conditions apply to the purchase and sale of all our products (Apparel, cosmetics, eyewear, etc. ) that are made through the website www.RZZAKW.com

2.     RZZA has the right to modify, suspend or discontinue the service at any time without any prior notice.

3.      By placing a purchase order for any item made through the website, you agree to be bound by these Terms and Conditions.

4.     The order may be declined without any prior notice for any reason at any time after placing the order. 

5.     The order is not accepted/shipped until the payment is fully processed.

6.     All Returned and exchanged purchases made on the website will be accepted (within 14 days, in good condition, in original packaging along with original receipt) only in accordance with our Return Policy; otherwise, it will be declined.

7.     Returns for cosmetics, skincare and lenses are not allowed for safety reasons.  

8.     Shipping is additional unless indicated at the time of sale and some events, and it is subject to change and will be determined at the time of making the order through the website. RZZA is not responsible for any delays in shipping or delivery.

9.     Shipping to Kuwait takes three working days, excluding Khairan, Um AL Haiman, Sabah AL Ahmed and Mutla’a, which take five working days. Shipping to GCC countries takes seven working days.

10.  The customer is responsible for all delivery charges in case of returns or exchange of products (unless there is any manufacturing defect).

11.  RZZA is not responsible for any damages caused by any misuse of any of the products.

12.  All orders made through the website www.RZZAKW.com are subjected to availability.

13.  These Terms and Conditions shall be governed by the laws and standards of the Ministry of Commerce of Kuwait.

14.  RZZA has the right to modify these Terms and Conditions at any time without any prior notice.

We are glad to hear any suggestions on the email [email protected]